Subscription and billing flows
Trials that convert without warning, failed payments that lock people out, upgrades that charge an amount nobody expected. Describe the flow you plan to build and Pixatom shows what is missing, what it could cost and how to test the fix.
Free demo audit after you sign up. Plans from US$29 a month.
A gap from a sample audit
No reminder before the trial converts
Fix before launch
Required by UK subscription rules; seen in Tidal
Surprise charges lead to refunds, chargebacks and complaints.
Fix Email and in-app reminder a few days before the first charge, with the date, the amount and a one-click cancel.
The flow map
Pixatom draws the flow you describe and marks where gaps sit and which steps are missing.
Problems it catches
Examples of the gaps an audit raises. In a real audit each one names its sources, and you agree with it or mark it not relevant.
Fix before launch
Required by UK subscription rules; seen in Tidal
Surprise charges lead to refunds, chargebacks and complaints.
Fix Email and in-app reminder a few days before the first charge, with the date, the amount and a one-click cancel.
Fix soon
Seen in failed payment flows in the evidence library
Paying users whose card simply expired lose access mid-task, and some never come back.
Fix A grace period while payment is retried, a clear banner, and an "Update card" link that opens the card form directly.
Fix soon
Seen in upgrade flows in the evidence library
An unexpected prorated charge turns into support tickets and disputed payments.
Fix Show the amount charged today and the next renewal date before the final button.
Fix soon
Required by UK and EU price transparency rules
Drip pricing is a legal risk, and people who feel misled abandon checkout.
Fix Show the full price, including any mandatory fees, from the first time a price appears.
Fix before launch
Required by Apple App Store rules
They hit a dead end in your settings, then ask Apple or their bank for a refund.
Fix Detect where the plan was bought and hand App Store subscribers to Apple’s subscription settings.
Worth checking
Seen in downgrade flows in the evidence library
People cancel instead of downgrading because they fear losing data.
Fix List what is kept, what becomes read-only and from which date.
What it covers
Who it is for
What you leave with
01
Your flow drawn step by step, with missing steps such as reminders, grace periods and receipts marked where they belong.
02
Each gap names the rule or the real products behind it, and a second AI pass checks it before you see it.
03
Two options with trade-offs, a recommendation and the cheapest way to test the riskiest assumption.
04
A clickable prototype in your brand, ready for a five-person user test.
No. Pixatom points out where a flow touches published rules, such as subscription and pricing rules, and names them so you know what to check. For a final view on compliance, ask your legal team.
No. You describe the flow in plain words. Pixatom does not need access to your billing data or your code.
Tell Pixatom where people subscribe. It checks app store rules as well as web flows and marks where a step has to hand over to Apple or Google.
More on plans and billing.
Sign up, walk through the free demo audit, then choose a plan when you are ready to run your own.
