Failed payments
Cards expire, banks decline, limits are hit. A surprising share of cancellations are not choices at all: the payment failed and nobody told the customer. Pixatom checks the flow that should catch them.
Free demo after you sign up. Plans from US$29 a month.
A gap from a sample blueprint
Nobody tells the customer the payment failed
Fix before launch
Seen in failed payment flows in the evidence library
Customers who wanted to stay are cancelled without knowing why.
Fix Email straight away with a one-tap link to update the card, and remind them before access changes.
The flow map
Pixatom draws the flow you describe and marks where gaps sit and which steps are missing.
Problems it catches
Examples of the gaps a pre-flight check raises. In a real one each gap names its sources, and you agree with it or mark it not relevant.
Fix before launch
Seen in failed payment flows in the evidence library
Customers who wanted to stay are cancelled without knowing why.
Fix Email straight away with a one-tap link to update the card, and remind them before access changes.
Fix soon
Seen in failed payment flows in the evidence library
Teams lose work mid-week and blame the product.
Fix Keep access while retrying, with a clear banner and a date.
Fix soon
Seen in billing settings flows in the evidence library
Every failed payment becomes a support ticket.
Fix A card update page linked from the email and the app.
What it covers
Who it is for
What you leave with
01
Catch the customers who meant to stay.
02
Self-serve card updates instead of emails back and forth.
03
A blueprint with the retry schedule, messages and screens, ready to build.
No. Your provider handles the retries; Pixatom helps you design what the customer sees and does around them.
More on plans and billing.
Sign up, walk through the free demo, then choose a plan when you are ready to run your own pre-flight check.
